A Return Authorization (RA) number must be requested for ALL returns. Painted Bird accepts online returns of all regular priced unused merchandise within 60 days. There are no returns/credits for sale merchandise. ALL SALE ITEMS ARE FINAL SALE.
Include the order #, style#, color, size, quantity and reason for your return.No returns can be received at our warehouse without a Return Authorization #. All refunds will be applied to the original payment method (it may take 10-14 business days for a credit to show on your credit card statement). If you return a package that does not meet these criteria, it will be denied. All denied returns will not receive a refund and will be forfeited.
We recommend you use a return shipping service that you can track, and one that offers insurance.
Make sure you send all online returns to:
Painted Bird - Returns
Return Authorization # ______________
2914 Mountain View Drive
Laguna Beach, CA 92651